Participating Veterinary Practices

• Alpha Vets
• Robert Jones
• Spen Corner Veterinary Centre
• The Mount Veterinary Practice Ltd
• Mere Road Veterinary Clinic
• Andrew Mellor Veterinary Surgeon
• Myerscough Vet Group (St Annes)
• Rowan Veterinary Centre Ltd
• The Veterinary Health Centre Ltd

PDSA CLIENTS SHOULD TELEPHONE THEIR OWN OUT OF HOURS PROVIDER – 01253 838585

RCVS GUIDELINES FOR Non-clients – clients of another veterinary surgeon / practice 

3.45  A client of another veterinary surgeon or practice who requests an emergency consultation may be redirected to that veterinary surgeon or practice (or the emergency service provider for that veterinary surgeon or practice). The on-duty veterinary surgeon to whom the initial request has been made may decline to carry out the consultation. First aid and pain relief should, however, be provided to the animal if, for whatever reason, the owner cannot contact his or her usual veterinary surgeon or practice or the circumstances are exceptional and the condition of the animal is such that it should be seen immediately. 

If you think you are eligible for the PDSA please telephone 01253 838585 or refer to www.pdsa.org.uk/vet-services/eligibility

At The Clinic

You may not see your regular vet but the person who looks after your pet will be a fully qualified and experienced veterinary surgeon who works at The Veterinary Health Centre.

By its very nature emergency work is unpredictable and it is difficult to schedule appointments so you may have to wait before the vet can see you and your pet; we will always see and treat the sickest pet first. It is important that you let us know when to expect you and to provide us with enough information to give us an idea of the type of emergency.

If your pet has to be hospitalised for any reason it will stay at The Veterinary Health Centre, 4 Greenways, Lytham St Annes and a vet will be available throughout the night. (See also Section 8 – Transferring Your Pet).

Costs and Payment

Payment is due at the end of your pet’s consultation. However, you may be asked to pay a deposit if your pet requires further treatment and/or tests.The fees charged for our out of hours service will be higher than daytime fees due to the increased costs of providing cover for a variety of accidents and emergencies every night of the week, weekends and bank holidays. Failure to make payment will result in the matter being referred to Collection Agents whose charges will be added to, and become payable with, the original invoice amount.

THE COSTS FOR OUT OF HOURS CONSULTATIONS AT THE SURGERY ARE;
8am – 7pm: £102.94
7pm – 12 midnight: £142.71
12midnight – 8 am: £166.27

Any treatment/drugs, etc, is in addition to the consultation fees

If you think you are eligible for the PDSA please telephone 01253 838585 or refer to www.pdsa.org.uk/vet-services/eligibility

Transferring Your Pet

Wherever possible your pet will be transferred back to your regular daytime practice once they re-open. Ideally we would like you to be involved in the transfer of your pet as it gives you the opportunity to speak to both the emergency vet at discharge and to your regular vet about on-going treatment. Pets will not be discharged until they are deemed stable to travel.

Home Visits

Occasionally house visits can be arranged, but it can take a bit of time as the duty vet may have other patients to attend to. In addition the level of treatment that can be provided away from the clinic will be quite limited.
When they are possible, charges for a home visit will vary according to the time of day/night of the call out but, typically, start at £250.00.